Town and Country Super Market, Inc. (“Town & Country”) understands that privacy is very important to our customers, and we seek to protect the privacy of any personal information customers provide to us. This includes customers’ names, addresses, telephone numbers, e-mail addresses, credit card and bank account information, and any information that can be linked to an individual.
protection of customer privacy
We value our customers’ privacy and we seek to safeguard the personal information that they share with us; the use of personal checks, credit and debit cards; and entries in Town & Country promotions; and visits to our stores and website.
Customers control their personal information
Town & Country will not release personal information about customers without their permission, except as required by law or legal process, or as set forth below.
It is your choice to provide Town & Country with your personally identifiable information. By using our website, customers agree to allow Town & Country to contact them by various means (for example, by text, mail or e-mail) about promotions and other information of interest. Customers who do not wish to be contacted may notify us at any time either in writing, by telephone or in person at one of our stores. Customers that request to not be contacted will not receive offers for savings by mail or e-mail, will be excluded from Town & Country general mailing lists, may not be entered in drawings, and may not receive certain legal notices. Town & Country and its affiliates may use personal customer information to create marketing and promotional programs designed around specific purchases, the frequency of store visits, amount of purchases, and other information. Town & Country also may use the information it collects to investigate and respond to customer requests, questions, concerns, and claims.
Children’s use of the Internet
Our website is intended to be family friendly. We follow all the guidelines established under the federal law known as the Children’s Online Privacy Protection Act.
If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us, please contact us. A parent or guardian of a child under the age of 13 may review and request deletion of the child’s personally identifiable information and prohibit its use.
Town & Country may utilize the services of third-party loss prevention specialists to assist in cases of suspected theft or fraud, and may disclose personal information as we deem necessary or appropriate without restriction. We may share personal customer information with our affiliates, agents, representatives and business partners for the sole purpose of providing services or information to Town & Country or our customers. We require our agents and business partners to hold customer information provided by Town & Country in strict confidence, except as specifically set forth in this policy. We are not responsible for any information that you provide directly to these third parties.
Town & Country collects, stores, and uses aggregate data that does not contain personally identifiable information. This aggregate data may be shared with and used by third parties to help us better serve our customers.
“Cookies” and other passive methods of collecting information
When you visit our websites, we may use web beacons (a small graphic), or you will be assigned a permanent “cookie” (a small, unique identifier file) that is stored on your computer’s hard drive. The purpose of this is to identify you when you visit our site so we can enhance your online experience. Further, it is possible that certain features are only available through the use of this technology.
We may also collect certain technical information from your computer during a visit to our websites. This information may include your Internet Protocol (IP) address, your computer’s operating system and browser type. We collect this information to improve your experience during your visit to our site and for system administration, security and troubleshooting purposes.
Effective January 1, 2017
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